As the COVID-19 (coronavirus) outbreak continues to rise, our top priority is the health and safety of our community, staff, clients and patients.
We are following the advice from the World Health Organisation (WHO), the Australian Government, the Australian Veterinary Association (AVA) and the World Small Animal Association (WSAVA) with regards to the current health situation regarding COVID-19.
In order for us to stay open and available to help your pet, we need to keep our veterinary team safe and healthy.
Being a veterinary clinic, we already have strict procedures and protocols in place to ensure our environment is as sterile as possible at all times. Still, we have implemented additional precautionary measures to protect our staff and clients:
All Unusual Pet Vet clinics are operating as usual. However, we do ask that if your pet is booked in for a health-related consultation (vaccination, health check or surgical procedure) and you are showing any signs of infection, or you have potentially been exposed to someone who is, to please call to reschedule your appointment.
If you are potentially exposed or unwell, and your pet needs to be seen for a medical concern, please phone us directly. We will accommodate you as best as possible and organise a drop off appointment for your pet where we can collect your pet safely from our car park and then perform the consultation by phone.
The health and safety of our staff and clients are of the utmost importance, and we ask that you please consider this by adhering to our recommendation should you be feeling unwell, and your pet requires veterinary attention.
As this is a novel virus, there is a lot of confusion and fear that pets may be susceptible to catching the virus and spreading it amongst each other and humans. At this stage, there is no evidence to suggest that COVID-19 can be transmitted from a pet to a human.
We’ve put together a helpful list of resources to keep you informed on COVID-19:
At the Unusual Pet Vets, we promise to do everything we can to ensure the safety or our staff, our clients, and our community.
We are keeping our finger on the pulse with any new advances and advice from our governing bodies. We will continue to inform our clients of any changes that may impact the running of our business and the veterinary services we provide.
We know this is a time of many unknowns and would be happy to address any concerns. Please do not hesitate to contact us if you have any questions.
Very nice and informative service. Lovely vet practice, will definitely recommend to others.
Wonderful and knowledgable vet. Took time to thoroughly check over my rabbit and answer all the questions I had. Would recommend to other rabbit owners.
Highly recommend, caring and compassionate no matter how small your pet. Thank you to the unusual pet vets for treating our very sick little mouse Moon, she came back to full health and is now enjoying life in a new home with new cage mates.
Cannot speak highly enough of the caring and lovely staff at UPV Osborne Park. Particularly to Dr Kelly for the wonderful treatment and compassion she displayed caring for my much loved
Bugz. Definitely recommend this practice. Simply the Best.
It’s a great vet for exotic pets, we would like to thank Dr Kiara and the nurses for all the help they have done for the bunnies especially when they have been unwell.
Gretel – Thankyou for all the tips and advice on what and what not to do with the bunnies.
We will definitely be recommending to all our exotic animal friends.
Fantastic vets! Staff are so helpful and friendly. Vet’s are brilliant, they show so much love and compassion to our animals. 5 stars all the way!!
I just want to say a huge THANK YOU to the gang at Murdoch who helped my family and stimmy Cindy. It was a very stressful time and they assisted us with ease! Pricing was also more than reasonable which we were very grateful for. Thank you guys again, my noodle is now on the mend all to you guys.
Excellent service, caring and professional advice, and very good handling for our pet bird, on our first visit today at The Unusual Pet Vets, Jindalee. Very helpful, and they also provided further reading for us via email after our appointment regarding a few things we asked about. All staff were lovely and friendly – from the initial phone booking (you can do internet bookings too) to and including the consult. Thank you very much – we’ll definitely be back! Highly recommend.
Received the best service from Dr Sasha at the Sunshine Coast clinic. She taught me so much in such a kind manner and was very gentle to my Guinea pig. She then followed up by emailing further information on Guinea pig general care. Highly recommend!
Amazing and caring staff at the Ferntree Gully Clinic. Our baby rat was not well, and they always made time to help and support her. Very knowledgeable and compassionate. Would highly recommend and absolutely will use again. Thank you to everyone at Ferntree Gully for being there for us and Tabby.
