Balcatta

The Unusual Pet Vets Testimonials
Average customer rating: review stars4.9 star (from 112 reviews)
  • Megan Lemon
    Megan Lemon
    06:55 21 Oct 18
    Best animal mechanic I've ever taken my fur babies to. Genuinely caring and compassionate. My bunnies were calm and received the best most thorough treatment and care. Your pets will be in the best hands here โค
    Daniella Cragan
    Daniella Cragan
    16:07 17 Oct 18
    I took my precious rat here when I found she was in the early stages of a respiratory infection. The staff were so lovely and smiley and made me feel comfortable.๐Ÿ˜‡ I didn't have to wait very long and the vet that took care of us was very informative. She even emailed me some rat care sheets as a I am a newbie! It was also alot cheaper than I anticipated. Overall they seem like a really caring team who take pride in their work! Definitely go her for all your pets but especially your unusual ones! ๐Ÿคฉ๐Ÿ‘Œ๐Ÿผ
    Iain Fraser
    Iain Fraser
    08:41 15 Sep 18
    Came here because they have bird specialists and came recommended as the best people to go and see. We were not disappointed. All the staff were warm, compassionate and knowledgeable - and were very good about sharing that knowledge. We recently lost our pet of more than 11 years and they were very supportive, presenting him to us in a delicate and thoughtful fashion and then followed up with a lovely handwritten condolences card a few days later. Some of the services are rather expensive, but in my experience they've been very understanding of people's circumstances and present you with all the facts and options so you can decide what to do. 9 months previously, our bird was very sick and we had almost lost hope, but they were able to buy us some precious extra quality time with him. I wouldn't hesitate to recommend the Unusual Pet Vets and will definitely return when we someday have a pet again.
    shelby brindley
    shelby brindley
    12:08 10 Nov 18
    VERY GOOD SERVICE. NICE PEOPLE. THEY HAVE A CAT WINDOW.
    Felicity Breen
    Felicity Breen
    09:28 29 Jun 18
    Expert advice and attention to detail. Follow-up information packages are so useful. But above all, very warm, compassionate and caring staff. Thank you so much for looking at our guinea pigs!
    River Hazel
    River Hazel
    07:32 19 Apr 19
    I've always had good experiences here. The vets are very knowledgeable which is rare when you have rats! Very kind and compassionate when we were having a hard day.
    Eleanor Petty
    Eleanor Petty
    12:02 29 Apr 19
    I just want to say the support, information and overall service I received was amazing. Very knowledgeable and took great care of my lorikeet Skittles and ensuring she was comfortable. Recieved regular updates and clear information.
    Sam C
    Sam C
    08:15 27 Feb 19
    The UPV have been looking out for our rabbits for five years now. Every curveball has never been an issue for the doctors and nurses there, and I can't count the numerous leases on life our little guys have been given. The care doesn't stop after your appointment - they will check in to see how things are going, and they're always happy to give advice or answer questions. They explain things thoroughly so you understand how your little friend is feeling and how to care for them through their illnesses and in health too. It's a level of care and expertise that goes beyond the norm - they understand your critter just as well as you do.
    Sourena Afshari
    Sourena Afshari
    15:08 23 Feb 19
    Topolino approved! ๐Ÿฐ These guys are the best, both by personality and proficiency. If you have any pet other than cat or dog this should be your place of choice. You'll easily see how much they really love animals and that making money is their last priority. Best thing I love about them is the fact that they're not afraid of saying "We don't know". When they stumble upon a confusing case they gather as a group and share their points of view instead of giving you baseless statements. That's rare to find these days. Very well done all UPV team ๐Ÿ‡
    Linda Michael
    Linda Michael
    11:30 30 Dec 18
    If you have a rabbit, Guinea pig, bird or reptile this is the vet you want. Situated in Balcatta veterinary hospital the vets specialise in exotic animals. Very friendly and easy to talk too. Vet nurses are great too.
    Jessica Scott
    Jessica Scott
    09:45 13 Oct 19
    Fantastic care as always for our bunny with gut stasis. They called to bring our appointment forward to make sure that he received any necessary care as quickly as possible and gave us great information about the problem and the follow up care and treatment. So reassuring to know that you are in expert hands.
    Chris I
    Chris I
    01:52 14 Jun 19
    Cannot fault the service that our rabbits (and family) have received from this fantastic vet. Always polite and very knowledgeable with their advice. Very generous with their time and service. Well done UPV. Keep it up.
    River Hazel
    River Hazel
    07:32 19 Apr 19
    I've always had good experiences here. The vets are very knowledgeable which is rare when you have rats! Very kind and compassionate when we were having a hard day.
    Jessica Seery
    Jessica Seery
    13:40 18 Jun 19
    i visited UPV today for my three sick rats. i really couldn't have asked for a better service. the information the vet gave me was so helpful and the individualised care she provided to my little ones was amazing to see. i wouldn't go anywhere else from now on. thank you so much ๐Ÿ˜€
    MrCLAASS .
    MrCLAASS .
    06:56 31 Oct 19
    The best vet service! xoxox
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Murdoch

The Unusual Pet Vets Testimonials
Average customer rating: review stars4.7 star (from 94 reviews)
  • Sarah Hargreaves
    Sarah Hargreaves
    02:14 24 Nov 19
    When our bunny Gary got a nasty bone infection in his legs, our local vet basically gave up and suggested we put him down. It was then we were told about the UPV in Murdoch. I really can't sing their praises enough. Dr Linda was beyond amazing with Gary's treatment, and after 3 dedicated months, Gary has gone from being very unwell and not able to walk, to now being back on his feet again... bloody amazing!! Thanks so much to Dr Linda and the team... you're definitely Gary's saving angels. I can not thank you guys enough! I've posted before and after pics, so you can see the result ๐Ÿค—๐Ÿ’•
    Credhe Carter
    Credhe Carter
    02:31 16 May 19
    Took my guinea pig today. Saw Dr Kelly Giles. Very nice vet. Very informative visit. They have half hour appointments so it seems very thorough. I would definitely come again. I wouldnโ€™t recommend if youโ€™re on a budget however. But you pay for service and experience and it shows.
    Jeff Mclaren
    Jeff Mclaren
    00:29 27 Sep 19
    The top end of care for your precious pets, particularly for very sick and injured animals, onsite analysis, expert ICU, options fully discussed. Our 14 yo Kelpie was regularly visiting a reputable vet. Unfortunately her final stage kidney failure and advanced arthritis remained undiagnosed until she ended up in critical care at Murdoch. In this instance we found that while Murdoch care was more expensive, the results were priceless. She is doing well 9 months later, eating, playing, and her counts have continued to lower under their expert care.
    Shari White
    Shari White
    04:25 06 Oct 19
    Brilliant with my chicken. Talked to me about the care of her and brought her back from the dead. Wonderful
    Isabelle Evans
    Isabelle Evans
    13:02 11 Oct 19
    Vets really take the time to understand your every concern and make sure you are on the same page
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Jindalee

The Unusual Pet Vets Testimonials
Average customer rating: review stars5 star (from 27 reviews)
  • Trent B
    Trent B
    00:32 07 Nov 19
    So glad we found this vet, really close compared to our regular vets which is great in emergencies. Really experienced with birds and exotics which is perfect, my chickens, cockateils and guinea pigs will all be making regular visits for check ups. Would recommend to anyone looking for a trust worthy, honest vet with great customer service and hospitality.
    Val M.
    Val M.
    07:49 03 Dec 19
    So glad we were recommended Dr Josh! Our sonโ€™s bearded dragon was very sick and she needed immediate attention. Dr Josh took care of her very well and after several trips to Upv, she is now on the road to recovery. Dr Josh is full of knowledges, good advices and looks for the best option available. We highly recommend his services and the Upv Jindalee. Thank you for looking after Stampy so well!
    Chris Courtney
    Chris Courtney
    12:03 25 Oct 19
    Our experiences with this Vet have been consistently excellent, they've gone above and beyond with each rat we've brought in, and followed up in the following days to make sure they're doing well. Can't recommend Unusual Pet Vet enough!
    Nick E
    Nick E
    02:28 02 Dec 19
    Great staff, knowledgeable and understanding, very friendly. If you have an unusual pet then this is the place to go.
    Deb Larks
    Deb Larks
    09:26 29 Aug 19
    My husband and I have quite an extensive reptile collection and we only trust their health care to the very best. Joshua Llinas from Unusual Pet Vets Jindalee is the most knowledgeable and professional reptile vet in QLD. Not only does he know his way around reptile health, he is also friendly, caring & compassionate. Josh has our highest respect and Morelia Magic highly recommend him to keepers of all varieties of reptiles. AAA
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Peninsula

The Unusual Pet Vets Testimonials
Average customer rating: review stars4.9 star (from 101 reviews)
  • Tahlia Summer
    Tahlia Summer
    04:46 23 Oct 19
    I took my rat into unusual pet vets today and Iโ€™m happy to say I made a great choice choosing to take her here! The service was very friendly and efficient. Money and time travelling there was well spent! Highly recommend.
    Gemma Naude
    Gemma Naude
    01:04 03 Sep 19
    A massive thank you to Dr Hamish and the team at The Unusual Pet Vets. The level of professionalism, knowledge and care provided was exceptional. My birds were handled with such care and I immediately felt reassured that they were in excellent hands. The staff were all friendly, approachable and helpful. I'm pleased and relieved my birds have all recovered well. We have finally found our go-to clinic! Thank you again for the genuine care you put into providing a much needed service for our beloved, unusual and often overlooked companions.
    Rochelle Brain
    Rochelle Brain
    00:49 08 Oct 19
    The team were fantastic, I was highly emotional over the state of my feathered friend, and Erin comforted me and reassured me. Throughout my birds stay here, I was updated twice daily and kept in the loop by Dr James & Dr Hamish. I've received a lot of helpful information and education on how to properly care for my bird moving forward. Highly appreciate the work your team does, thank you!
    Dannielle Warren
    Dannielle Warren
    06:31 29 Aug 19
    What a genuine and passionate team I can not thank them enough for their guidance and care they showed myself and my sons pet lizard 'Barry', unfortunately Barry was unable to pull through and knowing that he had the best care up untill his last breath means the world to my family. I know people think it's silly because his a lizard but Barry was part of our family and my sons best friend. Thank you for sending him home in such a beautiful and comfortable way xx if you love your pet and want the best for them I highly recommend this centre.
    Ben Atkinson
    Ben Atkinson
    20:07 30 Aug 19
    The staff here were amazing. Dr Michelle, Dr Hamish and the nursing staff took excellent care of our little bun. We had brought her in when she started behaving strangely and not eating. She was close to gut stasis, which can be deadly fast. Over two long days they managed to get her digestion going again and kept us in the loop with morning and evening updates each day. Can't thank them enough! Love from Tia and her humans
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Facebook Reviews

Average customer rating:
review stars4.9 star (from 349 reviews)
Melissa Britton
Tuesday, April 7th, 2020 at 12:11pm

The most caring compassionate Vet team I have ever encountered. Highly recommend ๐Ÿ’ž

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Mon Rose
Monday, April 6th, 2020 at 6:27pm

Absolutely love this clinic, my sweet budgie Smudge had been a little off and because Iโ€™m a helicopter mum I felt it best that he go and see a vet, I called the clinic and explained the situation and they agreed it was best that...

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Tristen-leigh Darby
Thursday, March 26th, 2020 at 11:29am

Since moving to Melbourne 2 months ago I was so cautious of where I took my bun to as she is my absolute world. She became ill about 2 weeks ago so I visited the Peninsula clinical and have been absolutely blown away with how...

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Cassie McBlane
Tuesday, March 24th, 2020 at 9:52pm

Hamish is an absolute legend. I cannot thank him enough for his help during a tough time.

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Diane Aminde
Monday, March 23rd, 2020 at 3:03pm

Very happy with the care and service provided for my parrots.
Thankyou

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