Customer Reviews

Professional, friendly, caring, experienced staff. Communication excellent, knowledge of their subject excellent, opening hours 7 days per week so helpful. Thankyou for your assistance.

Dunno about the "feedback app Lucy thing" but I gave 5 stars and it glitches out saying 2. Please Ignore her. Y'all have been great with my birds Teapot, Lemonade, Delilah and Persephone.

Our baby budgie boy Yai Yai bit twice on the dumb cane plant on Boxing Day and he got sick. Couldn’t get in any vet on the day. Booked the Unusual Pet Vet Canberra for 28/12. Daniella, the vet texted me and checking on how Yai Yai was doing. I asked to be put on a cancellation list for 27/12. They called me on 27/12 and said that they had a cancellation but Yai Yai had been a bit better. However, I would still like to have him checked out. We usually go to the Unusual Pet Vet in Waterloo but we are in the country so need to see a vet close by (even it is 2 1/2 hours drive away). Daniella found out Yai Yai’s medical file on the system even it is from their Waterloo site. That made things easy. Amazingly, Daniella saw/treated my previous budgie boy Jai Jai (who passed away in June this year) in Waterloo 5 1/2 years ago when she was in Waterloo. The vet in Fyshwick, Canberra is very easy to find. The vet is very clean and well designed. Lucy at the front desk spoke very kindly to the babies (Yai Yai’s was accompanied by his brother Gai Gai as well). The staff was on time and Yai Yai was seen by Daniella. Daniella worked out a plan to treat him with weigh check, crop and faecal check and also administered fluid therapy hopefully to wash the toxin out of Yai Yai’s system before it got worse. After the consultation, Daniella even showed us the nursing area where the surgical room, the pharmacy and the back office were. The vet is set up professionally and very hygienic. I knew that Yai Yai would be in good hands. Since we are 2 1/2 hours away from the vet, we also had to do a bit of shopping and Daniella said that we could leave the boys at the vet. Daniella also gave Yai Yai two fluid therapy , one at 10am and the other at 2pm. We collected the boys at 2pm. We were also given the instructions on how to administer medication for Yai Yai. We got home around 6pm. Yai Yai was looking a lot better. Now, Yai Yai is flying like his normal self and is very happy and chirpy. He is bobbing his little budgie head a lot. Thanks to all the staff, especially Daniella because she really gave Yai Yai the care that he needed. I recommend the Unusual Pet Vet Canberra because the staff are all very caring to our baby budgie boys.

Excellent vets & very professional staff overall. It's a dream come true to find an avian vet for my chookens at a reasonable consultation fee of $155. For my "baby", who's never been to a vet in her life, it was worth EVERY cent! Especially given the education & training they have undertaken in order to provide such a professional service. Both Allira (Practice Manager) & Monica at reception were beyond patient with me over the phone on several occasions, as I was extremely upset about my sick Angelie. Dr Savannah was wonderful in treating Angelie. Angelie is an old Araucana bantam & is responding very well to the treatment, given her age. Dr Savannah also showed great sensitivity to my financial situation. Furthermore, they are very helpful even after the initial consultation. Unusual Pet Vets are a knowledgeable, professional, empathetic, supportive & understanding team all round. If your unusual pet is unwell, do your pet a favour! Bring them here!

I will always trust my guinea pigs here! Most vets in Canberra are known for helping dogs, cats and occasionally bunnies. This vet guinea pigs, reptiles, bird etc hence the name "Unusual Pet Vets". They have helped so much with my guinea pigs before, they are knowledgeable of their diet, health and how to handle them. I had a bad experience before from another pet vet in Gungahlin where they claim my guinea pig was overweight and needed to cut down on food. So we did that so weeks but she was still big. Until i came to Unusual pet vet one day to check and found my guinea pig wasn't overweight, it was two large tumours and hence we had to put her down. I only wish I knew earlier and could had helped her sooner. Now my two boys will be in good health care at Unusual pet vet. The price of the appointment for 2 guinea pig was total $245.

The Unusual Pet Vet's at Canberra clinic staff are all so kind understanding and amazing - we had a very old 15 year old bunny who got sick in old age, she was one of the family after living with us for 13 years. We had to say good bay to her last month and still find it hard to talk about her, when I think we had to let her go. The staff are so kind and knowledgeable. Dr Danielle was amazing, understanding, I have no words to thank her enough. When you attend an appointment its never a hurry to get you out. I have read some say its not the cheapest, but we have to understand medical school is not cheap and if you need good care we have to be prepared to pay. It looks a very well run clinic with lots of staff and the costs to cover all that. I found the appointments were long and included a really thorough health check for our Miffy the bunny, and no unnecessary treatment was offered. Danielle spend plenty of time with us answering questions and offering advice always putting Miffy's best interest first, we found very comforting. We could see their love for the animals so clearly! We said good bay to Miffy knowing that she received the best possible care, in a very peaceful setting. We were really glad to have discovered this amazing team! Thank-you so much.

Absolutely fantastic customer service. They care so much about the animals and the owners. Follow up calls, little cards in the mail, special treats during visits, etc… 5 star attention to detail, super clean, very friendly staff and professional service. Highly recommend.

General consult $125 + Meds, Emergency $210. They treat rats, ferrets, bunnies, not cats or dogs. Rat cost then $20, it just wasn't worth the cost involved.

Great service and care for our pets , can’t recommend Dr Daniella highly enough

Excellent work and generous with advice.

The best vet for ferrets. Took amazing care of my girl Dawn.

Unusual Pet vets are my go to vets for my rabbits. They have friendly staff, expert advice and extended operating hours which a great help. Thank you Unusual Pets team