Our Mission Statement

To advance the health and welfare of unusual pets through expert, compassionate veterinary care, continuous education, and advocacy while supporting our patients, their families and our people.

What Are Our Company Core Values?

  • Compassion & Respect: We care deeply for our patients, their families, and each other, showing empathy and understanding in all we do.
  • Passion & Curiosity: We love what we do, embrace our uniqueness, and are always curious to learn and share knowledge.
  • Excellence & Innovation: We push the boundaries of best practice in exotic pet care through expert knowledge and pioneering solutions.
  • Education & Advocacy: We educate, support, and advocate for unusual pets, their owners, and the broader veterinary profession.
  • Integrity & Honesty: We act with transparency and keep our word in every interaction.
  • Teamwork & Wellbeing: We value each other, collaborate, and create a positive work environment where everyone can thrive.