Dr. James at the Murdoch Unusual Pet Vets and staff provided excellent treatment and care to our rabbit, Roland, who was nearly nine years old. We couldn’t have been in better hands along the way.
With the help of scan imagery and a change of antibiotic, we treated and healed a persistent infection which had blocked Roland’s nasolacriminal duct (tear duct) causing continual eye weeping. Later, x-rays revealed a new problem and forced us to consider euthanasia. The choice was confronting and difficult but James’ consulted with us in a way that was empowering amid the confusing event and we are still benefiting weeks later from his skill and understanding. Although we couldn’t save our pet we know we all did the best we could and he was not frightened or uncomfortable.
I can’t speak more highly of James, the staff and trainee students we met at Murdoch, and the access to university imaging resources was a great benefit. I personally have no doubt or regret and I hope anyone in the same situation has access to such impeccable services and care. We were very fortunate in our experience so I have no hesitation in recommending The Unusual Pet Vets.
Keep up the great work everyone at UPV. From the Wilson family, our heart-felt, very big Thank You.
I’ve taken my last three rabbits here. Holly sadly had to be put to sleep and the staff were lovely, and they’ve been great with my other two bunnies Storm and Harriet too. Not the cheapest around, but the best by far.
Incredible service! All staff are very friendly and open to any questions + are very clear and informative when answering. I felt confident leaving my mouse Pip with The Unusual Pet Vets! He came home safe and happy after his castration, and is back to his self already showing no signs of any discomfort. Great work guys!!
I brought 2 of my guinea pigs in for some TLC! Coetzee was AMAZING. He spent so much time with us and did such a thorough examination of both the pigs. One of them spent the night in the “piggy hospital” and when I spoke to Coetzee the next day, the most important thing he said to me was “I had Ammy on my lap while I was writing my notes” which meant the world to me as it showed they actually care about the animals and not just stick them in a cage and treat them.
Thank you so much Coetzee and the team. You guys are wonderful and do amazing work! My little fluffy rascals send their love too!!!