Dr. James at the Murdoch Unusual Pet Vets and staff provided excellent treatment and care to our rabbit, Roland, who was nearly nine years old. We couldn’t have been in better hands along the way.
With the help of scan imagery and a change of antibiotic, we treated and healed a persistent infection which had blocked Roland’s nasolacriminal duct (tear duct) causing continual eye weeping. Later, x-rays revealed a new problem and forced us to consider euthanasia. The choice was confronting and difficult but James’ consulted with us in a way that was empowering amid the confusing event and we are still benefiting weeks later from his skill and understanding. Although we couldn’t save our pet we know we all did the best we could and he was not frightened or uncomfortable.
I can’t speak more highly of James, the staff and trainee students we met at Murdoch, and the access to university imaging resources was a great benefit. I personally have no doubt or regret and I hope anyone in the same situation has access to such impeccable services and care. We were very fortunate in our experience so I have no hesitation in recommending The Unusual Pet Vets.
Keep up the great work everyone at UPV. From the Wilson family, our heart-felt, very big Thank You.